Lenou

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Concept · Care at a distance

Knowing all is well, without watching.

Concept

For someone who lives alone, and for the family that cares from a distance. Lenou learns the ordinary rhythm of a home and lets someone know when that rhythm does not come.

The idea

Every home has a rhythm. Some time between 6 and 8 in the morning, movement in the kitchen. Someone in the living room around noon. The bedroom in the evening, between 10 pm and 6 am. The front door a few times a day.

Lenou already sees those moments, with what a home has: motion sensors, door contacts, a light that goes on, the kettle on a smart plug. When a regular moment does not come, a calm series of steps follows. Only when nobody answers does a contact person get a notification.

A day, as Lenou reads it

06:00–08:00
Up. Movement in the kitchen, or the kettle going on.
12:00–14:00
Midday. Someone in the kitchen or the living room.
During the day
No movement anywhere. More than four hours without any movement, while nobody left.
22:00–06:00
To bed. Movement passes from the living room to the bedroom.
00:00–05:00
Unexpected. The front door opens, or someone has been in the bathroom for an hour.

The rhythm belongs to the resident, not to a standard. For the first two weeks Lenou only watches, then proposes the rhythm in plain words. Resident and family adjust it together.

When the rhythm does not come

  1. First the home itself. A calm question to the resident: a light that pulses softly, or a voice on the speaker: "All well? Press the button." One press on a switch, the doorbell or in the app is enough.
  2. No answer, then the contact person. After, say, a quarter of an hour they get a notification on their phone, with what did not happen ("Mum has not been in the kitchen this morning") and what did. No picture.
  3. Still nobody, then the next one. Whoever takes it taps "I'll go and look", and the others see that.
  4. All fine? One tap: "Seen, all is well." It is kept, so the rhythm keeps learning.

An expected visit, a day away or a week in hospital is paused with one button. Lenou already knows expected visits and the holiday mode; they count here too.

Respect and privacy

  • No cameras and no microphone. Only whether there was movement, in which room, and when.
  • The resident decides too. They see which rhythm is followed and who gets a notification, in the app or on a wall screen.
  • The family sees little, on purpose. A notification when something does not come, and a day bar ("morning ok, midday ok"). No timeline per room, unless the resident wants one.
  • Everything is worked out inside the home. Only the notification itself leaves it.

Honest limits

  • This is a concept. It builds on what Lenou already does: presence, expected visits and notifications on the phone.
  • It is not an emergency button and not fall detection, and it replaces no approved personal alarm system or home nursing. Lenou sees that a habit did not happen, not why.
  • It works as well as the sensors in the home. A kitchen without a motion sensor or smart plug cannot be followed.

Interested?

Building or renovating for a parent, or working in home care or assisted living? Let us know through Support. This concept is being built into Lenou together with the people who will use it.